Utility Billing

Dobson’s Utility Billing section works with the Administration Department and Public Works Department to accurately measure customer water and sewer usage, distribute utility bills, and collect utility payments and fees associated with the Town’s water and sewer systems.

  1. Process
  2. Due Dates
  3. Payments

How Utility Billing Works

Every water customer has a water meter installed to measure the amount of water they use. These meters are read by the Public Works Department around the 30th of each month. The information from the meter readings is then used to generate utility bills that are sent out around the 5th of the following month and are due on the 20th of that month. For example, a water meter that is read on January 30th will show the water used between January 1st and January 30th. That utility bill is then sent out to residents on February 5th and is due on February 20th.

Some customers only have water and some customers have both water and sewer. There is no such thing as a dependable sewer meter for residential applications and sewer usage is assumed to be the same as water usage.